Now hiring in Newport, RI!
 
When you work with an industry leader, you come to expect more. At Waste Management, we’re proud to offer the best pathways for you to achieve career satisfaction, as well as a total compensation package that lives up to your standards.
 
Waste Management is a leading provider of comprehensive waste management solutions. It serves over 25 million residential and over 2 million commercial customers throughout Canada, the United States, and Puerto Rico, and has the sixth largest trucking fleet in the world.
 
Residential Drivers are responsible for the collection and hand loading of residential waste, as well as the transporting of this waste by a front-load or rear-load truck to a landfill site.
  
They must constantly lift and push waste receptacles that weigh from 50 to 75 pounds as part of their rigorous daily routine. Often, these waste receptacles have no wheels or handles for maneuverability, and the driver must have the physical strength to adjust accordingly.

I.  Job Summary   Manages collection routes and driver/laborer performance on a daily basis.   II.  Essential Duties and Responsibilities include the following.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned.  Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team. Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues. Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule). Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist. Sets and monitors productivity, service, and safety targets for each route and driver. Assists with data collection and reporting required for incentive pay programs. Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions. Works with functional groups to resolve employee relations and labor relations issues. Acquires and coordinates temporary workers assigned to assist drivers on routes. Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies. Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards. Documents problem fixes and provides instructions to dispatch/service should problems recur. Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers. Notifies customer service of delivery days for specific areas. Ensures set-up errors and missed pickups are reported and resolved. Documents and maintains records required by regulatory agencies such as the Department of Transportation. Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate. III.  Supervisory Responsibilities   This job has no supervisory duties.   IV  Work Environment   Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day; Normal setting for this job is: office setting and/or landfill/outdoor.